Frequestly Asked Questions
What should I bring with me on the trip?
Swimsuit, towel, sunglasses, sunscreen, beach shoes and mosquito repellent lotion for sunset BBQ. Please bring balance payment and don't forget your camera!
How far in advance should we book our trip?
We recommend booking your trip as soon as possible, especially during high season.
What is the duration of a trip?
Our trips last usually about 6-7 hours. You can decide what time you would like to depart and return.
What are the physical conditions necessary for a trip?
You just need to be able to climb the short ladder to get on to the boat.
Are your trips safe for children?
Yes, children are welcome. Krabi Castaway Tours takes passenger safety very seriously and have special life jackets for children and babies.
Are your tours safe for pregnant women?
Although longtail boats are slower and less bumpy than speed boats, there is still the possibility of sudden weather change which could be considered a risk. Therefore, we do not recommend the trip for pregnant women.
Are your tours safe for elderly people or people with disabilities?
Elderly people or people with disabilities may have difficulty getting on or off the boat, depending on their level of mobility, however we are more than happy to offer assistance. Please let us know in advance so that we can best accommodate you.
I have never snorkeled before, will there be instruction?
Yes, full instruction on snorkeling will be given by your guide and you will be taken to a quiet spot to practice until you feel comfortable.
I am not a good swimmer, can I still enjoy this trip?
Yes absolutely! We have life jackets for all our guests on board so you are totally safe entering the water, even if you are an unexperienced swimmer.
What are the advantages of a longtail boat trip rather than a speed boat trip?
Visiting the islands by longtail boat is the best way, in our opinion! A longtail boat can access and park on most beaches with shallow waters where as speed boats cannot access many of these deserted locations. The longtail boat is one of the most photographed icons of Southern Thailand and represents the simple and relaxed way of life in the South. A trip on a longtail is an unique and authentic Thai experience.
Can we pay the balance with credit card?
We only accept cash on the day of the trip in Thai baht only. Balance payment is possible by credit card with at least 24 hours notice. Please note that payment provider fees (approx 5%) will be added to all balance payments.
What if I am staying in Railay, Tub Kaek, Klong Muang or Krabi town?
There is an extra charge for transfers to and from other areas. Please contact us for details
Are there vegetarian or halal food options?
Yes, of course. Please let us know your specific requirements and we will cater to your needs.